Shipping & Returns
DELIVERY
METROPOLITAN FRANCE, MONACO AND ANDORRA
What are the shipping costs?
- From 3€90 to 5€90
- Free from 70€ onwards
What are the shipping methods?
- DPD by appointment
- DPD Pickup
- GLS FlexDelivery
- GLS Pickup
Les moyens de livraison varies selon la taille des articles.
How long will it take to receive my order?
It takes 2 to 3 working days. Orders are shipped within 24 hours from Monday to Friday.
DELIVERY
EUROPE
What are the shipping costs?
- 15€
- Free shipping for mini order 150€
What are the shipping methods?
GLS Delivery
How long will it take to receive my order?
7 days
RETURNS
What is the return policy?
- You have 30 days from the date of delivery to submit a return request via the chat or contact page. Only unused products in their original packaging can be returned for a refund.
- Please note that return shipping costs are at the customer's expense except in exceptional cases (product damaged during delivery or error on our part).
How do I request a return?
- To return a new unused item, please use our return portal by clicking here. We charge 5€ for the return (it will be deducted from your refund).
- To return an item damaged during transport or for any other problem, please contact us beforehand by chat or via the contact form here.